Privacy Policy

Effective Date: Feb 8, 2026

Welcome to Dantravels Co. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit and interact with our website, when you purchase goods, create an account, communicate with us, or otherwise use our services.

By accessing and using the Website, you acknowledge that you have read and understood this Privacy Policy and, where applicable under relevant law, have consented to our processing of your personal data.

1. Information We Collect

The personal information we collect depends on how you engage with Dantravels.

1.1 Information You Provide Directly

You may provide us with personal information in the following ways:

When you register for an account and manage it.
When you place an order for any product or service.
When you add products to your cart or inquire about a specific product.
When you contact us through our designated contact forms.
When you request information about our travel products or services.
When you communicate with us via WhatsApp, email, phone, or other channels.
When you subscribe to our newsletters or marketing emails.
When you post reviews, comments, feedback, or other content on our platform.
When you reach out to us regarding advertising or business opportunities.

The information you may provide includes:

Full Name
Email Address
Phone Number
Billing and Delivery Address
Login Credentials
Details of orders and transactions

Communication history with us
Travel preferences or inquiries you choose to share.
Any other information you voluntarily choose to provide.

1.2 Payment Information

When you make a purchase, your payment information is processed through a designated payment provider or financial institution. This third-party provider is responsible for securely processing your payment in accordance with their own privacy policy. Dantravels generally does not store your complete payment card details unless explicitly indicated.

1.3 Automatically Collected Information

When you access the Website, we may automatically gather certain technical data, including:

IP address

Browser type and version

Device type and operating system
Date and time of your visit
Pages you viewed on our Website

Referring and exit pages

An approximate location based on technical data
Your interactions with the Website
Other usage and technical data

This data is used to maintain, secure, operate, and enhance the Website.

2. How We Collect Information

Information may be collected through:

Contact and registration forms on our Website.
Order and checkout processes.
Direct communication (email, phone, WhatsApp, etc.).
Cookies and similar technologies (more details below).
Website analytics tools.
Third-party service providers.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

To provide, operate, and maintain the Website and our services.
To set up and manage your account.
To process your orders and requests.
To communicate with you about your orders, inquiries, and services.
To offer customer support.
To process payments and arrange for delivery or fulfillment of products.
To respond to your queries.
To provide information about travel products, services, and opportunities.
To improve our products, services, and Website.
To understand user behavior and website traffic.
To personalize your experience on the Website.
To prevent, detect, and investigate fraud, abuse, and security threats.
To protect the integrity of our systems.
To comply with legal and regulatory obligations.
To establish, exercise, or defend legal claims.
For other purposes that we may disclose to you at the time of collection.

We will not use your personal information for purposes that are incompatible with the original purposes for which it was collected, unless permitted or required by law.

4. Legal Basis for Processing

Where applicable, Dantravels processes your personal information based on one or more of the following legal grounds:

Your consent.
The performance of a contract or steps taken prior to entering into a contract, initiated by you.
Compliance with a legal or regulatory obligation.
Our legitimate interests, provided that those interests do not outweigh your individual rights and freedoms.
The protection of your vital interests or those of another person where appropriate.
Any other legal basis permitted by applicable Kenyan law.

You may withdraw your consent at any time, subject to any overriding legal or contractual restrictions.

5. Cookies and Similar Technologies

We use cookies and similar technologies to ensure the proper functioning and enhancement of the Website. These technologies help us:

Keep you logged in.
Remember your cart items and account preferences.
Improve the Website’s performance and functionality.
Analyze website traffic and user engagement.
Enhance security.
Support relevant marketing efforts where applicable.

Some cookies are placed by third-party service providers who offer features, analytics, or payment processing on our behalf. You can manage or disable cookies through your browser’s settings, but please note that this may affect certain functionalities of the Website.

6. Analytics and Website Performance

To understand how users interact with our Website and to improve user experience, we may use analytics and performance tools. These tools may collect data such as visited pages, approximate location, device information, and user interactions. This data helps us identify technical issues, optimize website content, and make informed decisions to enhance the overall user experience.

Where third-party analytics services are employed, they will process your information in accordance with their own privacy policies.

7. Sharing of Personal Information

We do not sell your personal information as a commodity. However, we may share your information with trusted third parties when reasonably necessary to:

Provide our services and fulfill the purposes outlined in this Privacy Policy.
Process payments and fulfill orders via payment processors and financial institutions.
Arrange for delivery or logistics through shipping and delivery partners.
Maintain the Website through hosting and technology providers.
Ensure website security and maintenance.
Analyze website performance through analytics providers.
Facilitate communication via email and communication service providers.
Support marketing activities where applicable, through advertising and marketing service providers.
Provide legal and professional advice through professional advisers.
Engage with business partners to deliver requested services.
Comply with legal or regulatory requirements by sharing with authorities.
Obtain services from other third-party providers acting on our behalf.

We require these third parties to handle personal information in compliance with applicable data protection laws and security standards.

8. Third-Party Websites and Services

The Website may contain links to other websites, applications, social media platforms, payment providers, travel agencies, advertisers, or other third-party services. Clicking on these links will take you away from our Website, and you will be subject to the terms and privacy practices of those third parties.

Dantravels is not responsible for the privacy practices, content, or security of any third-party websites or services, and we encourage you to review their privacy policies before providing any personal information.

9. WhatsApp and Other Communication Channels

Dantravels may utilize WhatsApp, telephone calls, emails, or other communication methods to interact with customers and address inquiries. When you communicate with us through these channels, the information you share will be used to respond to your request and may be stored in accordance with this Privacy Policy and applicable laws.